Privacy Policy

1.Scope

This Privacy Policy explains how Bridgepointe Inc ("Bridgepointe," "we," "us," or "our") collects, uses, shares and protects personal information when you visit https://bridgepointe.us, use the client payment portal, contact us, or receive our software development, hosting and infrastructure services (together, the "Services").

It does not cover applications we build and operate for a client on that client's behalf. There the client is the controller of their users' data and their own privacy notice applies; we act as a processor under that client's instructions.

2.Information We Collect

• Contact and enquiry information: your name, email address, phone number, company, and whatever you tell us about your project in a form or an email.
• Client account information: billing contact, company and invoice details, the quote or invoice a payment relates to, and the memo you write on a payment.
• Payment information: the transaction reference, amount, date, status, and the last four digits of the card. Card numbers are captured by Authorize.net's tokenization interface and never reach our servers - see Card Payments below.
• Technical and usage information: IP address, browser and device type, operating system, the pages you view and when, and error and security logs.
• Communications: emails, messages, call notes and support records, and our record of the actions we take on your account.

3.How We Use Information

• respond to enquiries, prepare quotes and deliver the Services;
• process payments, reconcile invoices and keep accounting records;
• operate, secure, monitor and troubleshoot the site and hosted systems;
• communicate about your account, a project, an invoice, or a change to the Services;
• comply with legal, tax, accounting and regulatory obligations, and enforce our agreements;
• improve the site and our services - in aggregate, not by profiling you for advertising.

4.How We Share Information

We do not sell personal information, and we do not share it for cross-context behavioural advertising.

• Authorize.net: to process card payments. Authorize.net receives the payment details you enter and handles them under its own terms and privacy policy.
• Service providers: hosting, datacentre, email and security providers that process information on our behalf under contract, for the purposes above.
• Client-directed third parties: an app store, a vendor API or a domain registrar, where an engagement requires it.
• Professional advisors: accountants, auditors and lawyers, under confidentiality.
• Legal and safety: where required by law or legal process, or to protect rights, safety and the integrity of the Services.
• Business transfer: in connection with a merger, acquisition or sale of assets, subject to appropriate confidentiality protections.

5.Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in to the client portal, remember preferences, protect forms and payments against fraud and abuse, and understand which pages are used. You can control cookies through your browser settings; blocking them may stop sign-in or payment from working.

6.Card Payments

Card payments on this site are handled by Authorize.net. The card number and security code are submitted directly to Authorize.net's tokenization service (Accept.js) in your browser, and the card data never touches or is stored on our servers. We receive a token, a transaction identifier, the amount and result, and limited card metadata such as the last four digits and expiry. Recurring or saved-card billing, where it applies, is held by Authorize.net against that token, not by us.

7.Data Retention

We keep enquiry and client records for as long as the relationship lasts and afterwards for as long as we need them for the purposes above - typically the period a contract, tax or accounting rule requires. Payment and invoice records are kept for the statutory accounting period. Security logs are kept for a shorter operational window. When information is no longer needed we delete or de-identify it.

8.Security

We use administrative, technical and physical safeguards designed to protect personal information, including access controls, encryption in transit, separate environments for development and production, and backups. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a breach affects your information, we will notify you and the authorities as required by law.

9.Your Rights and Choices

Depending on where you live you may have the right to access, correct, delete, or obtain a copy of your personal information, to restrict or object to certain processing, and to withdraw consent. Email info@bridgepointe.us with the subject line "Privacy request" and we will verify your request and respond within the time the law allows.

If you are a California resident, you may have additional rights under the CCPA/CPRA, including the right to know, delete, correct and limit the use of sensitive personal information, and the right not to be discriminated against for exercising your rights. We do not sell or share personal information for cross-context behavioural advertising.

10.Children

The Services are business-to-business and are not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a child has given us personal information, email info@bridgepointe.us and we will delete it.

11.International Users

The Services are offered in the United States and are hosted there. If you access the site from elsewhere, you do so on your own initiative and are responsible for compliance with local law; information you send us will be processed in the United States.

12.Changes to This Policy

We may update this Privacy Policy. Material changes are announced on this page before they take effect, and the effective date at the top reflects the current version.

13.Contact

Privacy questions and requests: info@bridgepointe.us
Bridgepointe Inc
485 Georges Rd., Ste 112, Unit 1040, Dayton, NJ 08810
Phone: +1 866 853 2828